Privacy policy

This Privacy Policy explains the privacy practices and principles of personal data processing in relation to the website veikalscelotajs.lv and the services provided. If you have any questions regarding data processing, please contact us by email at celotajs@veikalscelotajs.lv.

1. What Information Do We Collect?

We collect personal data that you voluntarily provide to us via email, by filling out web-based forms, and through other direct communication with you.

When placing an order, you must provide your name, surname, contact details, delivery address, chosen delivery method, and any other information you choose to submit.

2. How Do We Use the Collected Personal Data?

We may use the collected personal data to:

  • Provide you with the requested services and information;
  • Process your orders and prepare necessary documents;
  • Offer you efficient customer support;
  • Help prevent security threats or fraudulent activities;
  • Send you informational messages, if you have explicitly agreed to receive them;
  • Comply with legal requirements.

Payment processing is provided by the payment platform makecommerce.lv. Therefore, our company transfers the necessary personal data to the platform owner Maksekeskus AS for payment execution.

We may share your information with third parties to comply with legal obligations, cooperate with regulatory authorities, prevent criminal activities, and protect our, your, and others' legal rights.

3. How Do We Protect Personal Data?

To protect your personal data, we implement various technical and organizational security measures. Your personal data is accessible only to a limited number of authorized individuals.

4. How Long Do We Store Personal Data?

We store your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

5. How Do We Use Cookies?

Cookies are small text files stored on your computer by websites you visit. They are used to enable website functionality and to provide information to website owners.

This website may set the following cookies:

  • Functional cookies – Necessary for website navigation and functionality, such as the shopping cart feature.
  • Google Analytics cookies – Used to collect visitor statistics for improving website performance and marketing.
  • Targeted advertising cookies – Enhance advertising efficiency and display relevant ads.
  • Third-party service cookies – Set by external services used on this website, such as Facebook "Like" buttons, YouTube videos, Instagram, and TikTok. Some of these cookies may track your activity across other websites, and we cannot control them.

6. How to Opt Out of Cookies?

To refuse cookies, you can use the private browsing mode available in most browsers (private window, incognito mode, or InPrivate mode). Any cookies created during private browsing are deleted once you close all browser windows.

To opt out of targeted advertising data collection, you can use free tools such as Your Online Choices or YourAdChoices.

7. Your Rights Regarding Personal Data

If you are a data subject under the EU General Data Protection Regulation (GDPR) (for example, an EU citizen providing personal data), you have the following rights regarding your personal data:

  • Right to access information – You have the right to know why and how your personal data is processed and receive a copy of the data in an electronic format.
  • Right to rectification – You can request corrections or updates to inaccurate or incomplete data without undue delay.
  • Right to be forgotten – You may withdraw consent for data processing and request the deletion of your personal data when it is no longer needed for service provision or legal compliance.
  • Right to restrict processing – You may request the limitation of data processing if you contest its accuracy, object to processing, or if the processing is unlawful.
  • Right to object – You can object to data processing unless there is a legitimate legal basis for continuing the processing.
  • Other GDPR rights – For more details, visit the EU Data Protection website.

If you have any questions about our privacy practices or wish to exercise your rights, please contact us at celotajs@veikalscelotajs.lv.
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